Privacy Policy

Contact Information

We are Top Point Interactive Limited, based in Hong Kong. If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at:

  • Address: Room 409, Beverly Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
  • Email: contact@toppointinteractive.com
  • Incorporation Number: 3210652

Introduction

Top Point Interactive is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including Hong Kong's Personal Data (Privacy) Ordinance (PDPO).

By using our website, https://toppointinteractive.com/, you acknowledge and agree to the collection and processing of your personal data as outlined in this Privacy Policy.

What Personal Data We Collect

We may collect the following types of personal data:

  • Contact information, including your name, email address, and other details provided via forms or direct communication.
  • Technical information, such as your IP address, browser type, operating system, and device details.
  • Usage data, including website interactions, pages visited, and time spent on the site.
  • Marketing preferences, if you choose to subscribe to newsletters or promotional content.

We do not intentionally collect sensitive personal data unless explicitly provided by you for a specific purpose.

How We Collect Personal Data

We collect personal data through:

  • Direct submission, when you fill out forms, or contact us.
  • Automated technologies, including cookies, analytics tools, and tracking mechanisms that help us understand how users interact with our website.

For more details on cookies, refer to our Cookie Policy.

Why We Collect Personal Data

We process personal data for the following purposes:

  • To respond to inquiries and provide requested services.
  • To improve website functionality, security, and user experience.
  • To comply with legal, regulatory, and contractual obligations.
  • To send direct marketing communications only if you have provided explicit consent.

We only process personal data when necessary and for legitimate purposes.

Obligation to Provide Personal Data

Providing personal data is voluntary in most cases. However, certain website functionalities or services may not be available if you choose not to provide required information.

Where the provision of personal data is mandatory, we will clearly indicate this at the time of collection.

Processing, Storage, and Security of Personal Data

Top Point Interactive implements strict data protection measures, ensuring that:

  • Personal data is processed only by authorised personnel who require access to fulfil service obligations.
  • Third-party service providers may process personal data strictly to facilitate the delivery of services, under confidentiality agreements.
  • Data is stored in secure environments with encryption and access controls to prevent unauthorised access, modification, or loss.

We retain personal data only as long as necessary for the original purpose or as required by law. After the retention period, data is securely deleted or anonymised.

Cross-Border Data Transfers

If we transfer your personal data outside of Hong Kong, we take appropriate measures to ensure:

  • The recipient country has adequate data protection laws or safeguards in place.
  • Standard contractual clauses (SCCs) or similar safeguards are implemented to protect your data.

You may contact us for further details on cross-border data transfers.

Sharing of Personal Data

Your personal data may be shared with:

  • Service providers, including third parties assisting with website hosting, data storage, analytics, or operational support.
  • Legal authorities, if required to comply with legal obligations or regulatory requests.
  • Affiliated companies, if necessary for business or service-related purposes.

We do not sell, rent, or trade personal data to third parties.

Direct Marketing

We may send you marketing communications about our services, promotions, or updates only if you have provided explicit consent.

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

Your Rights Regarding Your Personal Data

Under applicable Hong Kong data protection laws, you have the right to:

  • Access your personal data and request a copy.
  • Correct any inaccuracies or update your information.
  • Request deletion of personal data when it is no longer necessary.
  • Restrict processing under certain circumstances.
  • Object to direct marketing communications at any time.

To exercise any of these rights, please contact us using the details provided.

Complaints and Disputes

If you have concerns about how we handle your personal data, we encourage you to contact us first to resolve the issue.

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD):

We recommend resolving disputes directly with us before seeking external mediation.

Changes to This Privacy Policy

Top Point Interactive may update this Privacy Policy periodically due to:

  • Changes in legal or regulatory requirements.
  • Adjustments to business practices or technology.
  • Updates to website functionality affecting data collection.

The latest version of this Privacy Policy will always be available on this page.

Continued use of the website after changes are made constitutes acceptance of the updated Privacy Policy.